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CYBERSECURITY TRAINING

CompTIA A+ (220-1201 / 220-1202)

CompTIA / 220-1201/220-1202

Build the skills for your next mission.

This comprehensive CompTIA A+ certification course provides foundational knowledge and practical skills essential for entry-level IT support professionals.

CompTIA A+ certification tile on a dark circuit background with a luminous shield

Course objectives

Build practical skills across the key domains covered in CompTIA A+ (220-1201 / 220-1202) (220-1201/220-1202).

Mobile Devices (Core 1)Compare and contrast different types of mobile devices.
  • Compare and contrast different types of mobile devices.
  • Install and configure laptop hardware and components.
  • Given a scenario, troubleshoot common mobile device issues.
  • Explain the characteristics of various mobile operating systems.
  • Given a scenario, configure mobile device network connectivity.
Networking (Core 1)Compare and contrast TCP and UDP ports and protocols.
  • Compare and contrast TCP and UDP ports and protocols.
  • Compare and contrast common networking hardware.
  • Given a scenario, install and configure a basic wired/wireless SOHO network.
  • Compare and contrast wireless networking protocols and encryption types.
  • Explain the functions of network services.
  • Summarize the concepts of virtualization and cloud computing.
Hardware (Core 1)Explain basic cable types and their characteristics.
  • Explain basic cable types and their characteristics.
  • Identify common types of connectors.
  • Given a scenario, install RAM and CPU.
  • Given a scenario, install and configure storage devices.
  • Explain the purpose of various expansion cards.
  • Given a scenario, install and configure power supplies.
  • Given a scenario, install and configure custom PC configurations.
  • Given a scenario, install and configure display devices.
Virtualization and Cloud Computing (Core 1)Compare and contrast virtualization concepts.
  • Compare and contrast virtualization concepts.
  • Summarize cloud computing concepts.
  • Given a scenario, set up and configure client-side virtualization.
Hardware and Network Troubleshooting (Core 1)Given a scenario, apply the best practice methodology for troubleshooting.
  • Given a scenario, apply the best practice methodology for troubleshooting.
  • Given a scenario, troubleshoot common wired and wireless network problems.
  • Given a scenario, troubleshoot common motherboards, RAM, CPU, and power issues.
  • Given a scenario, troubleshoot common hard drives and RAID arrays.
  • Given a scenario, troubleshoot common video, projector, and display issues.
  • Given a scenario, troubleshoot common mobile device issues.
Operating Systems (Core 2)Compare and contrast Microsoft Windows editions and features.
  • Compare and contrast Microsoft Windows editions and features.
  • Given a scenario, install and configure Microsoft Windows.
  • Given a scenario, use Microsoft Windows command line tools.
  • Given a scenario, use Microsoft Windows operating system features and tools.
  • Given a scenario, troubleshoot Microsoft Windows operating system issues.
  • Explain the basics of macOS and Linux.
Security (Core 2)Summarize security best practices.
  • Summarize security best practices.
  • Explain common security threats and vulnerabilities.
  • Given a scenario, implement network security.
  • Given a scenario, implement workstation security.
  • Given a scenario, troubleshoot security issues.
Software Troubleshooting (Core 2)Given a scenario, troubleshoot Microsoft Windows OS problems.
  • Given a scenario, troubleshoot Microsoft Windows OS problems.
  • Given a scenario, troubleshoot common mobile OS and application issues.
  • Given a scenario, troubleshoot common application issues.
Operational Procedures (Core 2)Given a scenario, apply troubleshooting methodology.
  • Given a scenario, apply troubleshooting methodology.
  • Explain the importance of proper documentation.
  • Explain the basics of scripting.
  • Given a scenario, implement proper change management procedures.
  • Given a scenario, implement disaster prevention and recovery techniques.
  • Explain the importance of proper safety procedures.
  • Explain the importance of environmental impacts and proper disposal.
  • Explain the basics of communication and professionalism.
Other Technologies (Core 2)Compare and contrast printer types and features.
  • Compare and contrast printer types and features.
  • Given a scenario, install and configure printers.
  • Given a scenario, troubleshoot common printer issues.
  • Explain the characteristics of various IoT devices.
  • Explain the basics of cloud-based and on-premises services.

Find your DoD 8140 pathway

Explore how this training may align to DoD 8140 work roles and proficiency levels.

Verify mapping against the current official matrix.View authoritative source V2.1 · 2025-09-19

About this course

This comprehensive CompTIA A+ certification course provides foundational knowledge and practical skills essential for entry-level IT support professionals. Covering a broad spectrum of hardware, software, networking, and security concepts, this program meticulously prepares candidates for the CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202) exams. Participants will gain proficiency in troubleshooting, configuring, and maintaining various computing devices and systems, establishing a robust understanding of the modern IT environment.

220-1201 / 220-1202 listing

Training alone does not establish DoD 8140 qualification. Confirm position-specific requirements with your organization.

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